Frida - Montréal

My boyfriend and I go to this place every Saturday for breakfast, and the service used to be amazing. There were two girls, Luna and Ines (hopefully got their n... Lire plus My boyfriend and I go to this place every Saturday for breakfast, and the service used to be amazing. There were two girls, Luna and Ines (hopefully got their names right) who were incredibly attentive, but from a few weeks ago the service hasn’t been the best. I say this with the best intentions, because I love this place (this is why i’m still giving 5 stars) and because I myself work in the restaurant industry. I don’t know what happened, but the last two times we went, the servers weren’t that attentive, nor efficient. Last Saturday our food took a really long time to come, and it was because the waitress forgot to place our order. The problem wasn’t that, because I know this kind of mistakes happen. The problem was that no one came to even apologize about it, which makes a big difference in customer service. I hope this improves soon, because otherwise, this place is perfect. I hope the managing team takes this review in consideration, given that I’m writing it with the best intentions :)