The Melting Pot

We went for lunch to celebrate a friends birthday. It was such a pleasant experience and our server Alexa was 10/10. She continued to check on us and explain each step of the 4 course meal. She laughed with us and was truly so attentive. It was one of our birthdays and we had exchanged matching Stanleys. She loved it and was so excited to engage in conversation with us. Before dessert she brought out the cutest plate of all time. We truly had the best experience and will remember this lunch for the rest of the year.

We went there for my birthday and it was my first time being in a fondue restaurant! We really enjoyed the whole experience. We were not that hungry to choose the whole 4 steps meal, and we went with a salad and entree instead. Pacific rim and steak lovers were great choices in my opinion and I got different flavors with dipping them in the soup or grilling on skillet ! Overall I had a lot of fun and we laughed a lot making mistakes and learning

I absolutely loved my experience here. My boyfriend and I came here for our 1 year anniversary. We are leaving with full bellies and happy hearts!! The service we had was amazing. I opted in for the rose petals, candle and photo; each one was done with the upmost care. Tonight was a truly magical experience all thanks to the wonderful staff you have. I can't thank everyone enough and especially our waitress Amanda V!!

This was my fourth or fifth time at Melting Pot and honestly, I was extremely disappointed with the experience. I want to preface by saying that our server was fantastic very kind and personable! My issue was specifically with the food and wait. We arrived shortly before 1:00 pm for lunch. Despite being seated immediately, we couldn't leave until almost 3:00 pm. We had a thee course meal (cheese, entree, and chocolate and waited atleast 30 minutes between each course. The worst part was the entree. We received the frying oil atleast 25 minutes before the actual entree. It seemed like the oil had burned for too long or gotten too hot by the time we were able to start frying as the food tasted bitter and burnt. We fried 1/4th of the ingredients and had our waiter take the rest away. He offered to bring out another cooking style, but we had already been there for so long and honestly just wanted to leave. We asked him to bring the check with the dessert fondue as to expedite the experience. We waited another 30 minutes or so for our dessert fondue and almost immediately paid. The timeline of the experience was so bizarre. We've waited way less between courses during much busier times here. We didn't come here in a rush or anything, but we didn't expect to wait 30+ minutes between every single course (after we had already finished the previous one.

Overpriced/terrible service/food had no taste. I pay to have someone cook not cook the food myself/we were there 2.5 hrs and waited 1.5 hours /eating took about an hour/ outrageous price for the 1lobster tail,1steak,1piece of chicken and various other things for 2people!! I would never spend my money here again!