Holmes Pizza Arcade - Albuquerque

So let me start off saying I love Holmes. They have some of the best pizza in town and so many vegan options. But the staff certainly could use some work. Last night first of all one of our pizzas I am pretty sure they forgot to make until we asked (along with the paid sides of vegan ranch) and didn’t even apologize. They said “it’s in the works” or something to that effect. Secondly I went to pay my tab (double checked my receipt) and ordered two more Lavender Ciders. I went back to the counter to tell them (and apologized) I think they poured me the wrong drink. After arguing with me and literally telling me I need to be more careful ordering because the ciders are expensive (I checked my tab, 3 ciders and 1 Cereveza). After that they still poured me another non lavender cider I’m pretty sure out of spite. I’ve never felt so insulted when I was politely asking for what I ordered especially after just dropping almost $100 at our table. Holmes do better. Your customers are your lifeline and if something is wrong fix it without attitude. Maybe quit hiring rude hipster kids that think the world revolves around them? Just sayin…

Very Cool!!! Bring lots of quarters and bills to buy quarters! Food is Awesome Service and Staff are Amazing and Friendly. First timer, will become a regular! Wishes this small business much success!!!

Went last night about 5:30 and waited over an hour when asked was told that they had over 50 to go orders to get to first. Like the people inside waiting aren’t a priority either… They said well we have an hour wait or so anyway. That was not conveyed when paying and ordering. Pizza was okay a little greasy and the toppings are limited. No ham or Canadian bacon. They also played horrible gangster rap the entire night with heavy cussing.

The pinball machines were awesome! I can’t say as much for the pizza place I had, but I would give them another chance.

I took my two children, aged 13 and 10, to Holmes restaurant where we experienced a strange incident. A woman's voice came over the loudspeaker, possibly a rehearsal for a song, which made my son uncomfortable. Additionally, our “divine” machines kept taking my children's quarters multiple times. The manager only returned the quarters once, and was extremely rude about the vintage games. It was odd that a restaurant labeled as an arcade would be so hostile towards people interacting with the equipment. Despite having mostly positive reviews, the place was empty 70% of the time with little foot traffic. It was a strange experience overall.