Ice Cream Jubilee - Arlington

With so many flavors to try, I highly recommend that you order the flight. You get to choose five flavors from the menu that range from your traditional to the Asian Heritage Month ice cream flavors.

I placed a pick up order today for 3:20, I went to pick up and no one was there. I called the store numerous times but no answer. Not sure what happened but I would like a refund since I got charged. EDIT: Owner contacted me and currently working on refund. They are very professional and hope their opening manager is ok! Will be going back sometime soon. :

This place has delicious ice cream novel flavors. You won't find run of the mill chocolate or vanilla here. Instead they have matcha green tea, marionberry with Graham crackers, and are always coming up with new, fun seasonal flavors.A single scoop can be pricey $5.95), but worth a treat every now then.I really like the matcha green tea. And today for national ice cream day, I got a free scoop chose blueberry pie with pie pieces in it. Yummy!You can buy pints here as well. And Whole foods also sells pints of ice cream jubilee.The employees at this location are happy friendly, too.Recommend!

I'd like to go here when it first opened but I have had several disappointing experiences since then so I don't plan on going there anymore. I don't like that now they make the cone before charging you, then expect you to hold the cone while you try to pay with one hand and not drop the cone or ice cream . Many smaller ice cream places have a stand for holding cones but Ice Cream Jubilee esckews anything that helpful. Yesterday I wanted to their Volcano Cookie Sundae which was supposed to include a chocolate chip cookie, hot fudge syrup, and hot caramel syrup. Of course, they were out of chocolate chip cookies and brownies so I had to settle for a ginger molasses cookie. The person who was making the sundae only put the ice cream on the cookie so I had to tell her to put the syrups on it. It was not worth the cost $10 . The cookie was stale and overwhelmed the ice cream flavors. I was still tasting it the cookie several hours later and it was not a good taste.

I love ice cream Jubilee but the service was pretty bad. There was no line and no on-line order (I think). I was the only one standing there for 5 minutes straight waiting to order and the staffs were just chatting away with each other and completely ignoring me. I even asked them if a flavor was available and one of them said yes and continued to talk. I ended up not getting an ice cream after that.