Rakuten Ramen - Azusa

I visit this restaurant about three times a month and have been a patron since 2019. Until today, September 3rd, I’ve never had a bad experience with any of the... Lire plus I visit this restaurant about three times a month and have been a patron since 2019. Until today, September 3rd, I’ve never had a bad experience with any of the servers here! My stepdad and I entered and sat down at a table, and the new server simply dropped our menus on the table without saying a word. She didn’t greet us or ask if we wanted drinks, and she lacked even a smile—her attitude was quite rude! My stepdad and I chose to leave because of this experience. It’s clear that she needs training in customer service, and I won’t be returning for a while.

The young man who assisted me today was incredibly helpful. He even suggested a slight modification to the type of noodles I preferred. The ramen was delicious... Lire plus The young man who assisted me today was incredibly helpful. He even suggested a slight modification to the type of noodles I preferred. The ramen was delicious and had the perfect yolk, if that's what you enjoy. The pork had a wonderful texture and just a hint of sweetness. I asked for a heat level of 2 on a scale from 1 to 6, and it was spot on.

I repeatedly asked for no pork, but they kept adding it to my bowl. It was quite frustrating. Lire plus I repeatedly asked for no pork, but they kept adding it to my bowl. It was quite frustrating.

This ramen is incredibly delicious and always satisfying. However, the service here leaves much to be desired, likely due to the drive-thru causing delays. It o... Lire plus This ramen is incredibly delicious and always satisfying. However, the service here leaves much to be desired, likely due to the drive-thru causing delays. It often appears that customers dining inside receive subpar service. Despite this downside, it's a great spot to visit during the winter. The karaage fried chicken is fantastic. Just keep in mind that the service can be disappointing.

The food and service here are outstanding, and the dining area is spotless. This restaurant deserves more recognition, and it truly merits your support! Lire plus The food and service here are outstanding, and the dining area is spotless. This restaurant deserves more recognition, and it truly merits your support!