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Contribuer aux commentairesI attended a baby shower here which included afternoon tea, I want to start with some positives the building is beautiful and is decorated lovely, very instagrammable the patisserie cakes look really pretty! But we experienced quite a few negatives during our time here, we were changed last minute from their other cafe to this one, the room was small and as a group of 24 we were very crammed in. The staff weren't overly great on the customer service front slightly rude in how they addressed customers, but i can understand that they were under pressure on this particular day with our group and other customers, definitely over booked and took on more than they could successfully manage. We also were not allowed in to set up ready for guests to arrive and were told to wait outside until our allotted time. Staff very much made their problems our problems with staff flapping and making comments but not actually doing anything, which led members of our group to clear tables and also remove 3 tables which we were actually using, as staff required them for another group booking... It was all very odd. There had not been a get out time communicated to us prior to our booking and we were very much made to feel that we were unwanted after a certain time. On the food front the sandwiches were stale from being made a lengthy time before our afternoon tea the scones were undercooked. Staff were also not attentive with repeat drinks orders, so actually lost out on custom in this respect. To end on a positive note though staff were apologetic regarding our experience, gave us free prosecco and took money off our bill so i can not fault this. Maybe a one off experience for us but i probably wouldn't recommend or go back, but others may have a totally different experience.
This is a cute picturesque locations. Great for photos if you like that. Coffee sucks to me. Dessert was a lil dry and felt a bit stale. At least it was pretty. Last year was a much better experience. I would recommend everyone to visit and form your own opinions. Really does have cute treats.
Had afternoon tea today. Absolutely wonderful. Great place to go and great value for money. Served by Issy who was lovely
Our day in Bath was made even more enchanting with a visit to Sweet Little Things, where we savored a delightful afternoon tea. The cakes and coffee were a symphony of flavors, and the inviting atmosphere made our experience truly exceptional. Alessia and Issy's service was impeccable, adding a personal touch that elevated our enjoyment. Their warmth and attentiveness created a welcoming environment, making us feel like cherished guests. Sweet Little Things not only charmed us with its sweet treats but also with the outstanding service, making it a memorable highlight of our day in Bath.
Our visit to Bath today was delightful, especially our afternoon tea experience at Sweet Little Things. The charming ambiance coupled with a selection of delectable cakes and coffee made it a memorable outing. Alessia and Issy's exceptional service added an extra layer of enjoyment, as their attentiveness and friendliness created a warm atmosphere. Overall, it was a wonderful experience, leaving us thoroughly satisfied with the delightful treats and the impeccable service at Sweet Little Things.