Tim Hortons - Beloeil

On June 3rd at 10:13 am, I visited the Beloeil location and ordered an Impossible Breakfast Packaging Trio. Unfortunately, the staff had previously given me a pig sausage instead of the vegetarian option due to their focus on speaking French and insisting that Anglophones order in French. Despite being bilingual and ordering in French, my order was still incorrect. The staff apologized but it was too late as I am a vegetarian. This location does not provide receipts and the owner, Brigitte, was rude when I politely asked for a straw. When I returned the incorrect order, Brigitte was aggressive and refused to refund me. She insisted that I was wrong about the order and offered alternatives, but I was adamant about receiving my money back. Eventually, she begrudgingly gave me a partial refund and told me to never come back. This was a humiliating experience and completely unprofessional. I will not be returning to this location and will be sharing my experience on social media. It's disappointing to see the franchise owner behave in such a disrespectful manner. I urge others to find a different option for their food service needs.

Tim Hortons is highly recognized among international visitors. The menu offers straightforward choices and consistently delicious meals.

This Tim Horton's is pretty average, nothing surprising. The decor is a bit dull compared to other locations. They were lacking in pastry and donut options, which was disappointing. I would prefer going to the Tim Horton's in Macmasterville, even though it may be farther away.

We are in business this week in Quebec and we have our company locations, which brings us to this Tim's location for a quick stop on our route. This is a time like most others where the service is good, like coffee. I find it challenging to understand that the menu names given are quite different from those in Ontario, but it is a fun experience at all. Stop here at Tim or anywhere for good coffee and friendly service.

Local propre, bon service personnel accastillant et service rapide rien a dire de négatif sur ce restaurant.