Dunkin' - Berlin

It appears a very good stop every time. Outstanding staff. Great service. Thank you

When I fly out to the east cost one of the first places that I visit is DD. I love their coffee, donuts, and sandwiches. This time we decided to stop by place that we have never visited before.First impression, the attendant did not seem to be there or was not having a good day. So I ordered a small black coffee and a glazed donut. Then my wife ordered a croissant sandwich, and a pineapple/mango smoothie. By this time the attendant is rolling her eyes back and forth as if our presence bothered her.We partially got our order (the sandwich was missing so I waited at the counter for my wife sandwich. Meanwhile the attendant is sweeping the floor. So I called her and asked her my sandwich? . So she looks up to the monitor and say that the sandwich hasn 't been delivered. So throws a croissant in the over (HELLOOOOO! get 's the thing out and slaps an egg on it, then hands it over. When I got to the car my wife unwraps the burnt thing. We could not believe how bad the sandwich looked. I was not happy so I took the sandwich back and left it on the counter and walked away. I could have said a few words but I was too upset.Needless to say, I will never stop by this place again.

I ask for 2 decaf coffee and 1 regular.The guy there prepare all regular ...

Great atmosphere come here everyday they remember my order as well love this place love making them laugh with positivity!

Horrible lady doesn’t care for her job ruined my 11 dollar coffee Now it taste like chemicals!! Lady if you don’t care for your job the don’t work there! I wish I got her name but she was working at 1pm on