Finesse Desserts Walsall City Centre

If I could give zero stars, I would. This was a terrible experience. It took over 90 minutes to receive our food, even though other reviews had mentioned quick service. The food was cold, undercooked, and soggy. Overall, it was a very disappointing dining experience. There are plenty of better dessert shops in the city, so we will not be returning to this restaurant.

I ordered takeout from this restaurant and it arrived later than expected. The toppings on my crepe were incorrect and the waffle was disappointing. I will not be ordering from here again.

I received a call instructing me to meet the delivery person downstairs, but I couldn't leave my baby son, who is under 1 year old, alone in the apartment. The person on the phone insisted that they either leave the delivery upstairs and I come down to get it, or they would cancel the order. They were very rude on the phone. The chocolate chip cookie dough was burned and drowned in chocolate to hide the mistake. The crepe and waffle were large, but the cookie dough and service were terrible.

Today at 19:30 clock, it is now 9:30 clock. rank at 8:30 clock told us that it would arrive in 15 minutes maximum. would not recommend. frightening service

The shop was empty around 7pm which you'd think they'd be happy for custom! The 2 girls in the shop did not seem welcoming AT All, no smiles no customer service! The seats were filthy and the menus were sticky! When seated the lady did...not tell us we would have to order at the till, and was frowning and showed attitude when asked if she would take our order. Then another lady at the back said she told us (from behind the counter out of sight) that we'd have to go to the till. No one smilled all night!! THEY PLAYED EXPLICIT MUSIC WITH SWEAR WORDS IN EVERY VERSE even though my 12 Yr old sister was dining with us! The cakes were very dry and not worth the money and for the extra payment for custard, the teaspoon amount you get is offensive!! Overall experience was ridiculously terrible, will NEVER be going there again! Don't waste your money!