Dunkin' - Blue Island

Had to stop with the ice cream, that I so love. I'm now on the mango banana smoothie. Dunkin makes the best.

On July 24th, 2023 at 0855, my husband and I went there to order hot chocolate, iced tea and donuts. There is no drive through so we had to enter the store and thank God for that. Just as I was about to order our donuts, we saw a plethora of flies doing what flies do...flying around and landing on the donuts! There were only four customers present at the time. I told the cashier about the flies. She turned and looked where the donuts were, turned back around to us and asked if we wanted anything else. She took no other action. Now, Im quite sure this is commonplace anywhere food is not covered but I have never seen THAT many damn flies at a Dunkin Donut shop! ?To be honest, the store was clean and we had never been here before. Don't eat here. I gotta notify the Department of Public Health for this.

The vanilla milkshake I ordered was more milk than shake. It was not thick at all. I felt like I was sipping on a cup of milk as opposed to a

Worst customer service ever. I was told due to them not having what I ordered on the app I must order something else, they won't refund me.. please oh you gonna give me my money back, you don't work for my money nor can you tell me how to spend it. Yes I did receive my money after calling the Police. Wow. Sad.

Always clean here. Cashiers supply you with fast and friendly service.