Nandos - Brent

We were a party of four meeting up after a long time. On arriving we were greeted with a warm welcome and was directed to our table. It was quiet so we didn't take long to get served. When the food came it was hot and tasted good. We were there for more than 3hrs and they didn't threw us out. At one point the waiter asked us if we were happy with everything. I would definitely go back to this branch and would recommend it to friends and family.

I visited this branch after picking up my daughter from school for a treat and wish I never….the staff where rude and obnoxious and when reporting to the branch manager she was not interested and sided with her member of staff who found the hole thing amusing. Called myself and my daughter liars that made my daughter very upset. Reported this branch to customer service and weeks later no response so please think twice before visiting this branch.

Patricia, the manager, was polite, friendly, and supportive when ordering for allergies and non allergies meals. She was able to hold an honest and respectful conversation and clearly put her workers first, ensuring that they all had their lunch breaks and have all eaten before herself, just as a mother would. She was a delight to have, and the entire atmosphere was calming and just relaxing. When the food came, they MUST remember, for those with allergies, to ensure the gluten is placed on a different plate. Other than this, there were no complaints. I'm not a big fan of Nandos at all. However, this chicken was tender and was cooked beautifully, so soft. The sides were all just as good, too. This was a spare of the moment last-minute meal. The meal was good, the company was good, and the entire restaurant atmosphere was just relaxing, and that's what we needed after such a day. The workers seem very friendly not only with each other but also with one another, like a family. Haven't seen something like this in a very long time. The right managers and crew make a huge difference..

Was the best Nandos I’ve had in many countries! Chicken so tender, service lovely. Would come back x

Service was non existent. Drinks didn’t come at all. Had to collect from the bar. One meal didn’t come it wasn’t until we went to the kitchen to ask where it was that we got a response as to where it was. Incredibly disappointing as the restaurant was empty ?!