Cafe Nero, 46 Regent St

Friendly staff, coffee exactly as I asked and, most importantly, open when I needed it to be unlike the coffee shops I walked past on the way.

I would recommend avoiding this restaurant as there are plenty of other, much better options in Clifton. The interior is not very spacious and it is common to see someone sitting at a table for a long time with just one coffee and a laptop, using it as a workspace. This can be frustrating for other patrons. The seating area downstairs is very small and unpleasant, and the toilets are not in great condition.

I was only buying a few coffees, but the girl who served us was an exceptional example of good customer service. I wish I had noted her name on her name tag because she truly went above and beyond what you would expect in a coffee shop. I placed a somewhat complicated order for five coffees, and instead of just punching the order into the screen while I spoke, she made eye contact, listened attentively, and took it all in. This personal touch was a refreshing change from the typical ordering process. Most people may not even notice, and to be honest, I didn't realize it was missing in a coffee shop until I experienced it. She was just outstanding.

Absolutely filthy from the upholstery to the floors and then in to the toilets which were rank. Needs a good bottoming and a refurb including some decent lighting in the basement

What a miserable place. Doesn’t deserve to open. Dirty, grotty and unkempt. Feels like a waiting room in a bus station.