Dairy Queen Grill Chill - Brookings

I Love Dairy Queen in Brookings, the service and the employees since the new ownership has been exceptional. Having said that in the last 5 months there has been a deterioration with the drive up ordering. I have experience three order failures. Only one of them was a deal breaker, the other two were not getting what I ordered and since I love Dairy Queen I managed. I am not as thrilled to go to D.Q. as I was before. It is a Joke with my Mom and I as to wither we will get a screwed up order. I will continue to go to D.Q. and hope that this problem can be rectified. Once I ordered two cone Ice creams, they came in a dish, when I asked to have cones, the dishes were given to me this the cones turned upside down on top of the ice lump. I asked for my money back and drove away. Some people and their best problem solving. Pretty darn funny.

Very friendly and clean. the food was fresh and delicious! the bizzards were satisfied.

Always the best service and quality food of customer service is top notch

I come here often because I am seriously addicted to their cheese curds, I could eat them every day! Today as I was driving by, I noticed there was only one car in line (it's usually really long) and figured that was a good excuse to get some curds. Unfortunately, that one person took an unusually long time to order. I waited for nearly ten minutes for them to finish placing their order! I felt bad for the person on the other side, it didn't seem like he was being very friendly to them. Anyway long story short, when I got to the window they told me I could have the curds for free because I waited for so long! I was not expecting that at all and thought it was really sweet of them. So I wanted to give a special shout out to this location for their excellent customer service!! I will be back soon!!

The service is consistently excellent. The food is tasty and is served promptly.