Pizza Nova - Brooklin Canada

I would like to give this store a 0 rating as when I ordered a pizza from here it was not what I ordered at all . I ordered a vegetarian pizza but there were some meat particals on it , I will never recommend this pizza for vegetarian person . It really hurted my religious aspect. Hopefully I was able to get that the pizza had something which I never ordered. I hate it on uttermost level. I have never-ending words to complaint about but still you guys should try doing something better. Vegetarian options: Never have a pizza here if you are vegetarian or vegan . Service: Delivery Meal type: Brunch Price per person: CA$20–30

Gluten free crust not worth the price almost $26 bucks with delivery. I threw out the end crust because it was overbaked and hard. There are better gluten free pizza in the frozen section for cheaper!

When I opened the box, it looked brand new, but the mushrooms were fully burnt. I contacted customer service and sent them pictures. I have the burnt mushrooms, and the pizza was also a little salty. Customer service initially stated that it was up to Pizza Nova's standard and offered no resolution. I questioned if they were looking at the same pictures, as the mushrooms were clearly burnt. After sending them a picture, they agreed to refund, but insisted it was at Pizza Nova's discretion. I asked if serving blackened mushrooms was Pizza Nova's standard, but received no clear response. Overall, the customer service was horrible, especially considering I had to drive through snow to get the order. Food: 1 Service: 1 Atmosphere: 1

Ordered pizza online waited 2 hours my pizza didn’t deliver. Called customer service three times kept on saying the driver is on the way but never got it. Very disappointed Service: Delivery Meal type: Dinner Price per person: CA$20–30 Food: 1 Service: 1 Atmosphere: 1

Terrible experience! Customer service is garbage, I order pizza and it took over an hour! They did nothing to make it right! Service: Delivery Price per person: CA$50–60 Food: 1 Service: 1 Atmosphere: 1