Hy-vee Mealtime - Cedar Rapids

When it was Market Grille Express, it was only okay as a dining spot. But now that it has been transformed into a Wahlburgers location that HyVee has bought into, the burgers are smaller and more expensive. The chicken is less flavorful and not cooked properly. Overall, the experience is very disappointing. This is likely why HyVee is facing challenges within its home state.

First the dining room area was a dirty hot mess with a garbage can filled to the brim, a used rotasire chicken container sitting in the area where they have the breakfast condiments. There was a lemon slice in the the soda fountain drain. We ordered soda pops and they didn't give us lids for the cups. Now, the service at the comfort foods of the deli, my husband ordered the steak dinner special, the steak meal was a hot mess, had to ask for a steak knife. The steak was **** as a butchered cow, it was tough, a sharp knife could not even cut it. My husband went back to the comfort foods deli and told them about his problems, they didn't listen because one of the cooks offered to put it back on the grill, well that doesn't fix the toughness of the steak. My husband asked if he could have a different entree in exchange of the tough steak. They had to bring in the manager, the manager said, we will give you a refund for the steak meal, no exchanges. My husband had to go to the kisosk register for his refund. He was hungry and wanted another item. He got so pertrude that he lost his appetite. Also the Market Grille took away the $5 apps at Happy Hour and their daily specials at the Hy-Vee Market Grille. They only have the sandwich of the month for their only special. The poor service and the poor quality of food are not worth these prices!

The Pharmacy needs to hire more knowledgeable staff! I typically order my medications in 90-day refills, and while my pills are filled correctly, my inhalers are consistently a problem. The staff doesn't seem to understand that a 90-day refill should include three items, and if they only have two in stock, they should order the additional item needed to complete the order. Instead, they fill the order as a single refill and then act surprised when it is not correct. I switched to Hyvee pharmacy from Walmart pharmacy due to transportation issues, but I find that getting my medications filled accurately at Hyvee is much more difficult and time-consuming. I miss the friendly and efficient service I used to receive at Walmart after many years of being a customer.

If I could give negative stars, I would. I can personally attest that this restaurant treats their employees terribly.

The trend seems to be that nowadays everything has to be spicy. I chose Chinese meatballs as an entree and I had to toss them out. They were so spicy. Either indicate that it is spicy or let people, who want spicy, sprinkle pepper flakes on it, just like if you want extra salt or pepper.