Beefeater Cross Hands - Cheltenham

We arrived at 5pm for tea and had a lovely meal, the chicken and bacon with the melt was cooked to perfection, not dried out and covered in cheese to hide the fact that it's overcooked! The ribs and chicken breast with chicken wings etc.. etc... was also great...especially when Philomena brought me 3 lemon wipes to clean up! The churros sundae was great, authentic, warm and crispy churros almost a foot long with fudge brownie, ice cream and cream, and chocolate sauce! Hubby hardly ever has a pud but the Meal Deal, and the fact it was our anniversary, made it an option, so why not...Cheesecake one night was eaten and enjoyed, but the Sticky toffee pudding and custard silenced him for a good 10 minutes! I have to say that the service was wonderful, with Philomena at tea, and the smiling young lady at breakfast, made us feel valued as guests and not an imposition, especially when even though she was busy, we were brought 2 glasses of water, ice and lemon as soon as I said I was thirsty. When we come to Cheltenham again, hopefully in April, we will be back! Maggiex

Food as expected. Service excellent. The premises are looking VERY tired. The gents' toilets cleanliness was very poor. If I had used the toilets before ordering food, I would have turned around and walked out. Parking: Cross Hands, Tewkesbury Road, Cheltenham Service: Dine in Meal type: Lunch

Just had the worst mixed grill ever. Wrong sausages, run out of proper pork sausages but wasn't told . Manageress more bothered about talking to customers. Only good note was the lady behind bar at about 4 til 5. Lovely customer service from her. Shame I didn't get her name. Service: Dine in Meal type: Dinner Price per person: £30–40

Stayed next door at the premier Inn and I was well received . Food was very nice and cooked to order so nice and fresh. Had 2x very good meals here and 2x very nice breakfasts Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mixed Grill

Something expensive for what it was, but good eating and service overall.