Cowboy Jim's Riverside - Collins

Both times we've visited friends and come here have been incredibly disappointing!

Excellent food and outstanding service! I had a wonderful experience with both my church group and my family. I will definitely be back soon!

The food was average, and the portion sizes were mediocre. I ordered the Captain's Plate, which was supposed to include oysters, but I found out they were out of stock only after my platter was served. They also advertised free ice cream with every meal, but, unfortunately, they had run out of that too. It's puzzling that they were out of items just three hours into their shift on a Friday night. They even ran out of turnip greens! I wouldn't recommend this place or return myself. While the waitstaff was very friendly, the manager's demeanor was not welcoming.

They accepted my credit card when we dined on 2/5/18 for a charge of $48.41. They sent charges of $48.41 and $484.10. I called the restaurant several times. Each time I was told they would issue a credit but THEY HAVE NOT. As of today, 4/16/18, this is still not corrected.

Now, both of us visited friends and came here was sooo disappointing!