Marks And Spencer Cafe - Crawley

I stopped by for a cup of tea and received friendly and quick service with a smile. The tables were clean and the area was quiet.

We stopped by for a sandwich and coffee at this restaurant. Unfortunately, most of the tables were messy with half-eaten meals and empty coffee cups. We managed to find one clean table and sat down. Despite being there for an hour and a half, no one cleared the table next to us. After we complained to a staff member, a few other tables were eventually cleared, but the cleanliness didn't last long. The lack of table clearing was unappealing and may discourage potential customers. With plenty of space inside and few customers, there was no excuse for the untidy environment. M&S, while your food may be good, your table clearing service needs improvement, especially in the midst of the Covid-19 pandemic.

Love having a Cafe in Marks and Spencer, as nice and handy for grabbing a hot or cold snack and drink.

I frequently meet my pals here in my way home from work and I get so frustrated that they have always run out of the food items. Once again no Tuna jacket potatoes, currently I am on a weight watchers diet so I can’t pick the fish and chips options etc and there is so much tuna on the shelf in the store. I had sparkling water and for the last two weeks I managed to get the last one. My friend had the mushroom stroganoff and enjoyed that. My last moan is that the tables are very rarely cleared, come on M&S pull your socks up and get the ordering of food supplies correct, it’s not that hard with all the food next to the cafe!

We visit the M&S cafe on occasions for a quick snack. The standard of the food served is up to the normal standard expected of the Food Hall downstairs. The Soup and sandwiches are good value and the seating facilities are reasonable. The staff make good efforts to keep the empty tables cleared and clean. Would I recomment it to others, Yes for a snack and cupper.