Number 1 Chinese Cuisine - Croydon

We have been ordering from this restaurant since it opened years ago and wont use any other takeaway. Food is consistent and they are always friendly and polite.

Whoever hired the woman who answers the phones needs to put the job ad back up. she’s so unbelievably rude when you call up to query why you’re missing food. this has happened on more than one occasion, it’s a joke. don’t give this business your money, they’ll tell you they’re too busy to make your food.

After waiting 1 1/2 hrs we were hungry and looking forward to the meal which was a birthday celebration. Unfortunately the food was tasteless. The kung po chicken batter was so tough it was barely chewable. It certainly was not freshly cooked and appeared old. The special rice was dry with pieces of dry old chicken and meat. The worst item was the spring roll which was sodden with oil gushing out everywhere when you took a bite. Obviously cooked in low temperature oil. Disgusting. All in this was a terrible meal, so bad that I definitely will not be going there again. It is not recommend and I urge you to spare yourselves the disappointment that we had.

Me and my partner order from here on a regular basis and it’s our favourite Chinese. On New Year’s Eve tonight we ordered at 5.45 knowing it would be busy. We were told 1 1/2 hours to delivery which was fine with us. 2 hours later is hadn’t arrived so we called and they said it hasn’t even left the shop. She told us half hour...ok fine we will wait as we know it’s busy. Then called at 9pm as it still wasn’t here, as I called them the guy delivered. I really wasn’t happy with waiting over 3 hours knowing other family members had theirs within an hour at the same time. I said to the lady I’m not willing to pay for it and she said she will take 10% off and I said I’m not willing to pay at all. They should of been honest and said it will be a much longer wait and I would have gone and collected it. We said just take it back, then as the very lovely delivery guy told us he was given it 5 mins ago and what they’re doing it prioritising people walking in instead of deliveries. She said there’s been ques of people in there tonight so that explains it. I’m all for supporting and waiting and knowing it’s busy but that is taking the micky! They guy couldn’t believe they wouldn’t let us just keep the food. So now they lose out of long standing customers and a bag of food which goes in the bin. Sometimes you have to bite the bullet to keep customers happy. Very poor service from tonight and we’re so disappointed

Went here ages ago. Tried the noodles and fried rice. The fried rice definitely wins because they are light on seasoning compared to Hong Kong where they load everything with so much salt and oil! Compared to other takeaways in UK, the prices are above average but then this takeaway is quite popular.