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Contribuer aux commentairesThe noodles are very well cooked, but for me this place did not live up to the expectation created by the reviews. Service was shortage. We said the cucumber salad was not sharp, but it is. The stir fried tofu had not much tofu and much of the tofu he had was over fried. The riddles were very good. The vegetarian dumplings were my favorite part along with the view of the skyscrapers in the distance and the gentle breeze.
Disappointed.... we have been eating here for a few years and usually have had great experiences in the past. Our last visit, we placed an order for over $150 of food for takeout and were so disappointed that our orders were not at the level of spice requested. One of the main reasons we ordered here was to actually get some food that has enough heat.... I have tried their deadly level 11 and decided to dial it back to a level 9 beef stir-fry where I can still taste the food without the heat overwhelming flavor. When I took a bite, there was no heat at all.... my 8 year old child was able to eat my food! We tried all the other levels of 6 and 3 and still no heat at all....... called them to ask if anything changed in the levels and were told that nothing changed and that it must be just an error, were sorry.... that's it! Well, what about not getting what we ordered? Sadly to say, we won't go back due to the lack of customer service we were provided..... Manager replied right away to review but when I emailed her, no response! Been over a month..
The customer service is great. We order soup dumplings, pork dumplings, chicken wonton soup and 2 chicken noodle soup. When. I say I was highly disappointed in this food. The chicken was bland there was no seasoning what so ever. The sauce that came with dumplings had more flavor. The pork dumplings had a nasty after taste. The soup dumplings didn't fit the spot. Its was gummy and stiff at the top. The stuffing had a after taste and no seasoning. The wonton soup dumplings wasn't good either. The broth was bland. I had to ask for salt and pepper. They only had salt. Even with that still bland. To me it's to high and not worth it in the long run.
Chef Tim genuinely cares about food quality and his customers. He also provided excellent customer service going above and beyond, showing leadership ability. I tried the soup, stir fry and orange chicken. The food is flavorful and cooks fast with that street food touch. The brisket is so tender, melts in your mouth. The broth has an excellent complex flavor. Beef stir fry has an amazing sauce with noticable umami flavor. Cucumber salad has a mild Kimchi flavor with a light citrus, great palate cleanser. Orange chicken was flavorful, but not very crispy, but that's a personal preference. They do run out of ingredients, which upper management needs to improve. But overall, a good experience.
Slap My Face: this place was freaking delicious!! We ordered the Dan Dan noodles, Soup Dumplings, Pork Dumplings, And Cucumber Salad. Everything was bursting with flavors and so filling. Their customer service was good, the atmosphere was nice and cozy, and they even have out door seating. I really liked this noodle place, and as most of my friends know...I love Noodles! ?