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Contribuer aux commentairesThe service was okay, the food was okay, the atmosphere was okay. all in order. will probably come back sometime
We had really good food here. I had wrapped chicken and olive my partner had chicken butterfly it was delicious. the service might have been better.
The restaurant was loud and crowded, with people, including the staff, constantly bumping into our chairs as they passed by. It was frustrating to sit without stable chairs. The workers did not appear to be very happy, and this reflected in the quality of food and service. The burgers were average and served lukewarm or cold, with the chips being the only highlight as they were hot and fresh. The atmosphere seemed more tense compared to other similar restaurants. The manager acknowledged the delay in our food and apologized for the inconvenience due to the busyness of the establishment. However, we would have been more understanding if the meal had been served warm and to our liking. The simple Nandos concept of good food, fun vibes, and casual dining was not executed well in this instance. Given the price and overall experience, we were not inclined to return to this restaurant.
I really enjoy Nando's, and it was my first time visiting the Bluewater location despite living 100 miles away. The food was amazing, well-presented, clean, and tidy. However, the experience was marred by the staff swearing in front of other guests.
We normally order for takeaway/delivery and there is always something missing from the order. It seems they don’t actually check what you’ve ordered against what they give you. Very disappointing to not get what you pay for. The food that actually does arrive is nice...but sometimes the chicken is a bit burnt.