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Contribuer aux commentairesAs a platinum member, I think I am quite familiar with Marriott hotels, but this one is definitely lower than the lowest of the low. The confirmation email clearly stated that Changes to your reservation are not permitted. Please note that you may cancel your reservation for no charge before 11:59 PM local hotel time on Monday, December 19, 2022. Please note we will assess a fee if you must cancel after this deadline , but when I have to cancel my reservation on December 18, the hotel refused to refund me! I know El Cajon is close to Mexico, but this is not Mexico and your hotel need to take your words (In fact, I have much better experience in Mexico Marriott). What 's wrong with the hotel team? Integrity or your grammar issue? I have to talk to my credit card bank about this, which is the very first time dispute for a hotel...Shame on you guys!
This seems to be primarily a business hotel, but the staff is all very friendly. It's located across the street from the police station, so seem very safe. The room was very nice, but we had a 4-person room with only enough coffee and glasses for 2 people. We did get more from the front desk but seems a little odd to us. Our room was quiet and the beds very comfortable. The bathroom was quite chilly, especially while showering. The shower was huge and the water controls not directly under the showerhead, so adjusting the water without getting soaked was very nice.
All imitation food i don't know why they didn't call it Iraqi or caldeian food you go there order some food and the surprise hit you completely different recipes different spices not what we used to eat and my advice to all of my friends if they want to eat there or if they got invited to eat there read the ingredients and ask them about it they don't right every thing in the menu ask before you get surprised and get mad because you didn't
I stayed in the Courtyard by Marriott in El Cajon in June, 2022, due to a family emergency. I needed a room with excellent Wi-Fi internet connection to be able to work at night. I found the room was excellent as well as the enhanced Wi-Fi. The staff accommodated my need to extend my stay and were very courteous and helpful.
Our spacious room had a view of jacaranda trees (only in bloom a certain time of year. In any event you get a view of parking lots since you're in the center of town. Inside, outside the pool area is a lovely covered seating section great for a cool drink on a hot afternoon. The bar has draft beer and a selection of other libations. Service in the rooms is dependable and swift. Breakfast is offered but does not have gluten free options. Employees were masked-a great relief to travelers.