Dairy Queen Grill Chill - Ellenwood

My husband went to this location, only to receive the wrong order three times in the drive thru. Card striped three times and given some food cooked in old grease. Horrible Dairy Queen we need you to do better at this location.

Just went there online it says it opens at 10am I was told it opened at 10:30an when I said oh well online it says 10am she rudely cut me off and repeated it opens at 10:30am. This type of bad attitude makes me not want to come back.

I usually order a few items from Dairy Queen: fries, which are often not very warm, and Blizzards, if they're available. However, I've noticed that they don't seem to be made as well as they used to be. I believe this is due to the high turnover of employees. Overall, I've seen a change since the pandemic.

I went through the drive-thru and asked about a dessert item that is apparently no longer available on the menu. However, the attendant went silent each time I inquired about it and didn’t provide any answers. It wasn't an issue with the system, as they kept asking what I wanted. I ended up ordering something else, but I think they really need to improve their customer service.

Not bad at all! It was my first visit to Dairy Queen in over a decade. I only ordered a few fries, but they were crispy, which is always a plus. My friend had chili dogs, and he said they were decent as well. Overall, it was a good experience!