Genoa Coffee Wine - Fort Collins

I 'm saddened that we did not have a great experience here recently as I 've read alot of reviews on FB that people were really happy. We went on Monday Jan 15, a little before noon. There were a few people seated inside (maybe 1/3 of the tables were full), one couple ahead of us in line, and a handful people came in behind us. It was extremely cold inside and we had to keep our coats and hats on the entire visit. We ordered from a gentleman who seemed less than enthusiastic to be there and were required to tip (or not tip) on the bill when checking out I will never tip this way in advance again. We waited over 20 mins and finally received most, not all, of our order. A bagel sandwich, bland with the tiniest amount of the thinnest bacon that exists, but warm and ok. A grilled panini sandwich, definitely yummy, with bowtie pasta with a bland and sparse cheese for the mac 'n cheese side, not yummy. I was also assured that my knish would be right out . After another 15 mins, we were done eating, and my knish never arrived. I went to the counter to inquire and was told Oh, I gave it to someone else, I can make you another . No, I 'm sorry, no urgency, no estimate of how long it takes, nothing. I waited another 10 mins to be given a small microwaved, spongy/rubbery textured, bland knish. It seems like it might have been initially fried as it had a bread coating, then microwaved, because it was very difficult to bite and chew. I wish I hadn 't left a tip for the poor service. I was given a free drink card for my trouble but I 'm not sure it 's worth going back, except for the panini sandwich, but the wait would be too long.

Came in for a cup of coffee with a friend. I ordered a simple vanilla latte. It was the best vanilla latte I ever had! Very impressed. I also love the warm environment inside. Will definitely be back!

Have been here a number of times since it reopened. Everything I’ve had here has been great. Especially love that there is a variety of tea. The staff is always friendly. It’s a great spot that supports the local community. Only thing I’d love to see more of is healthy or veggie options without cheese. Definitely recommend coming here!

First time here since the reopening. Ordered take out (bagel breakfast sandwich). Disappointing experience appears everything was microwaved and mostly tasteless. Bagel was hard and chewy though had grill marks? Had 3 bites then threw the rest away and ate something else at home. Won't be back any time soon even though I live around the corner. Service here always been great and I have no reason to suspect that's changed as the young lady greeted me with a big smile when I picked up the order, but plenty of better food options around

Lynn, Kevin, Adrianna, Sig, Yosef are all awesome people. Love this shop. Thanks for everything