Arby's - Fort Myers

Stop in the drive thru for an early lunch. Ordered 2 regular Bratbeef, Pommes and a classic chicken sandwich. Happily waited 6 minutes for my chicken sandwich, it was wonderful! Order took awhile, but it's okay, the food was right, hot and delicious. Thanks to the day-old crew. Try.

Usually you love this place. Tonight there was a short blonde Middle Ages lady who took my order and greeted me on the window and I can hear her attitude through the speaker and see her and receive her in the window. I was polite to order and even thanked her before I moved into the window. I paid for my half pound roast beef and waited when she closed the window and then another worker came by and asked me to move forward. I waited a few minutes when two other cars got their orders behind me and drove away before the same Lord finally came out at the window and delivered my sandwich without word and gave it to me in the window and turned and went away. First, I am a paying customer and did nothing to get this kind of treatment. They were rude and unfriendly. This is not the way you deal with customers or run business if you want to be successful and want to repeat customers. I hope this is coming back to this lady and that she is working with... (Get training as we call managers in the fast food business).

This is the BEST ARBY's in the world serious! They serve you quickly with a smile. My order was ready before I paid for it! This restaurant is the exception of the typical fast food restaurant in every respect.

Wanted half a pound of roast beef with BLT (extra tomato) and Mozz Sticks(6) instead of roasted potatoes, with a large well drop! I have what I ordered (obvily regrets to consume with such bad choices of food) and enjoyed at a table that has not been wiped off since last week probably the amount of diners on that particular day. But everything else (also the bathroom) was, basically, neat and tidy. Good job!

Their chicken salad sandwich is so excellent. I wished I had bought another one for later. So yummy!! I'm a big fan of Arby's now!