TAP Sports Bar - MGM National Harbor

Great place for sports. Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Title: A Night of Frustration at Tap Sports Bar Review: My evening at Tap Sports Bar, located within the MGM, stands out as one of the most dismal dining experiences I have encountered in recent memory. We were initially informed of a 30-45 minute wait time for a table, which quickly escalated into a two-hour ordeal with still no table in sight. The host and manager displayed a shocking lack of professionalism and customer service acumen, their attitudes bordering on rudeness. This lack of courtesy and organizational chaos seemed to resonate throughout the establishment, with a noticeable absence of staff attending to the growingly disgruntled customers inside the bar, even as they hosted a sold-out event outside with a woefully inadequate two bar staff members. After multiple inquiries about our table were met with indifference and a lack of concrete answers, we decided to cut our losses and try our luck at Diablo’s. Contrary to our prior experience, we were immediately seated, and the service was outstanding. Parking: The MGM casino has plentiful and free parking. Price per person: $20–30 Food: 1 Service: 1 Atmosphere: 1 Parking space: Plenty of parking Parking options: Free parking lot

Title: A Night of Frustration at Tap Sports Bar Review: My evening at Tap Sports Bar, located within the MGM, stands out as one of the most dismal dining experiences I have encountered in recent memory. We were initially informed of a 30-45 minute wait time for a table, which quickly escalated into a two-hour ordeal with still no table in sight. The host and manager displayed a shocking lack of professionalism and customer service acumen, their attitudes bordering on rudeness. This lack of courtesy and organizational chaos seemed to resonate throughout the establishment, with a noticeable absence of staff attending to the growingly disgruntled customers inside the bar, even as they hosted a sold-out event outside with a woefully inadequate two bar staff members. After multiple inquiries about our table were met with indifference and a lack of concrete answers, we decided to cut our losses and try our luck at Diablo's. Contrary to our prior experience, we were immediately seated, and the service was outstanding.

Omg, more like TAPPED OUT and rather rude hosts for staff! Please get organized and training. There were open tables seen, uncalled patrons after hours of waiting to be seated. Folks waiting to get waiters and food/drinks...pure ridiculousness! If it had not been kareoki night, for distraction, no way we'd remain. Oh clean up between vomit and trays were the specials. I can't see this establishment remaining with clearly a lack of management . We sung a duet..rocked the house, won a raffle prize, there after the restaurant hosts texted us after two hours...she was distracted told us to stand by as she walked away, so we left. We spent zero dollars. Wow, smdh needless to say we won't be back. Highly recommend a delicious meal along with service from Shakestack!!! Atmosphere: 3

My wife and I decided to celebrate our wedding anniversary at TAPS and the MGM casino. I've always seen the TAPS restaurant during the many times we visited the MGM casino but never went in there to eat. I saw that the TAP Sports Bar has blocked the entrance outside of the casino and now requires patrons to get to the restaurant by coming through the casino first. The hostess greeted us and there was no one in line so we were able to be seated immediately. Before being seated, the hostess interestingly asked for my name and phone . I received a text message after she asked for that information stating that we were placed on the waiting list while we were being seated by the hostess. That moment was just odd. Once seated, our server Donald was awesome. He was personable, respectful and funny. The food was delicious, and the smith island cake was a great dessert to end our dining experience. When we got seated at our table, I also asked our server Donald if I could speak with a manager to inquire about booking the lounge area at TAPS for my upcoming 50th birthday party. He went and made it known to the manager on duty that I would like to speak with them. The manager was in a middle of a meeting with other managers as we were told, so I waited until the end of our meal to ask our server again to speak with a manager. The manager was still busy and could not give me a few minutes of their time to ask a simple question. I did receive information from the front desk on the way out but was disappointed that the manager on duty could not give me a few minutes of their time. Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Wings, Chocolate Cake