Petite Delice - Gateshead

I was looking forward to the crispy bacon on the menu, but what I received was completely different. When I voiced my disappointment, the customer service representative offered to comp my meal, but I simply wanted to inform them that the bacon was not crispy. The interaction quickly turned confrontational and uncomfortable. Overall, I would suggest avoiding this restaurant. A simple apology would have been more appreciated.

It was BRILLIANT!!! metrocentre is a very tiring place,and it exhausts you with all the shopping. petite delice is a welcoming restaurant with many amazing staff,(especially ela bozdogan!! . i was served a tuna panini, and some red velvet cake. even though its from costco. BUT ANYWAYS, i highly recommend this place..

AVOID!!!!! Extremely poor, ordered a baguette which was burnt and had hardly any filling. Infact it was supposed to be bacon and brie and i couldn’t taste either. Very strange atmosphere aswell.

Greeted and served by a very pleasant lady. The coffee was nice and the scones were delicious. Would definitely recommend.

After a tiring shopping trip, I recommended stopping for coffee and a savory snack to recharge. Petit Delice only had three tables occupied when we arrived. We chose to sit on the balcony as there was a sign indicating table service. We looked over the menu and made our selections, while I checked my phone. Another family came in, sat down, and was promptly served. However, the staff seemed to have overlooked us. After waiting for ten minutes and being ignored, we decided to leave. We had a similar experience at Costa afterwards. It was a disappointing day. Zero points!