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Contribuer aux commentairesInteresting yummy food. We came when it was not busy so service was ultra fast. Order through tablet was easy.
This restaurant serves small portions of cheap meat and the overall taste is poor. The service is slow and the atmosphere is not welcoming. Overall rating: Food 2/5, Service 1/5, Atmosphere 1/5.
I enjoy the food at this restaurant, but my recent experience picking up a to-go order through Grubhub was disappointing. After waiting for 25 minutes, I was told I would have to wait an additional 25-30 minutes for my order, even though it was marked as ready. I had to call my coworker to cover for me during my ten minute break. The staff should have updated the order time on the app to avoid this inconvenience. The lack of training in customer service was evident when the staff member was rude instead of being helpful. I was impressed by Raven, the general manager, who went above and beyond to cover for the employee. He truly deserves recognition for his hard work.
The service at this restaurant was outstanding! The atmosphere was clean, open, and functional. The food was a little tricky to navigate, but the owner came to our table and assisted us. I was curious as to why they sliced the wagyu beef so thin - it seemed to lose some of its tenderness that way.
Food was good but the server had a bad attitude when there was a problem with the ordering system placing an extra 2 plates we didn't order. Also place DESPERATELY NEEDS ventilation. Super smoky inside and stuffy. Service: Dine in Meal type: Dinner Price per person: $10–20