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Contribuer aux commentairesFirst off, this is not something I typically do, but I had to update this review bc my latest experience here was just awful. I went thru drive thru late afternoon to grab a late lunch on the fly. My bf ordered a vanilla cone bc it's advertised for $1. And I ordered chicken fries. Pretty simple order if you ask me.....we pay and are waiting for our 2 items when the employee tells us they don't have a working ice cream machine. OK, fine, give us the $1 back. No....he spends literally 12 minutes attempting to get the ice cream machine working w/no success, and then when asked for our money back, you would have thought it was the end of the world! By the time we left and finally got the chicken fries, I was starving and over it. To top it off, the chicken tasted as if they let it sit in the warmer for 24 hours straight. I mean, they were so bad we threw them away! So disappointing aside from the employee giving it his best to make the ice cream cone happen, management wasn't helpful at all and left the staff member to do everything on his own. We were there so long the people behind us in the drive-thru were honking at us to move forward! Total bummer!
Picked up food to bring to the hospital for a loved one. Fries were cold, come to find out, they weren't all the cooked . Big Fish is anything but.