Marco's Pizza 8515 - Indian Trail

We go to this place at least once a month and every time there are new people and the pizza is not made the same. This usually are very good but it is getting worse every time we been in the last 2 months. So we decided to take a break from Marco Pizza. I hope one day they will get good help. They have a white young man and the manager drinking coffee from Starbucks on the front line, so unprofessional. Association was doing box's and setting them on the dirty floor.

Pizza was cold, n it cheesiest she solidly. Filled on all 3 hpoints. Don't bother visiting this location but I will give other locations a try.

Guess Marcos is doing so bad they resort to stealing your money and refusing to give you your pizza or your money back and the staff is rude and has no training the manager on the phone was in knowledgeable about procedure so I think they need a new staff so if y'all are that hard up to steal from the customers than maybe you should close down !!!

This location is seriously a joke the employees are unprofessional and clueless. They deliver seven large burnt pizzas to a toddler birthday party, then promised that they were going to remake and re-deliver and never showed up the team lead or the manager needs seriously training to the point the store probably needs to shut down and properly retrain entire staff the worst experience ever.

I placed an order specificing mushrooms because of being allergic pickup get home and it has mushrooms on it call the next day spoke someone name Chris he said he would pass it on to the person that would be there when I came in but when I did this had no idea how to fix the issue,so the next day I go in to address this situation I was given a credit instead of a refund because they didn't know how or the main manager wasn't there again. So I guess a 20.00 store credit for a 12.00 order and time from work to resolve this is sufficient enough. Actually they lost a customer in the process.