Mcdonald's - Johnson City

My wife and I went thru and all I ordered was a large coffee. My wife was driving with me in the front passenger seat. When the woman handed the coffee the lid was not on properly and she burned herself. The person in the window just smiled and asked Oh I'm sorry would you like another one? I was enraged. She never asked if she was OK. She never asked if we needed napkins or showed any kind of concern. We pulled around to the other side of the building to clean up the mess it made inside of the car. I needed more napkins so I went back in to ask for more napkins. I stood at the counter for what seemed like five minutes and I hollered at one of the counter people and asked if I could get some napkins and the person I think was the manager got very rude with me. I then told her what happened and she said it was my wife's fault the coffee lid wasn't on properly. I'm contemplating legal action. I will NEVER go to this or any McDonald's again!

There place was a mess yesterday there where like more than 4 people drive off an then when I finally made it to window to get my coffee I was heated that ur management team was not helping at all for this service an I got cussed an called a mother fuker this is uncalled for an will not happen again I promise u this so please share this on cause I'm done playing games with mc Donald's ur a greedy company that won't pay it's employees enough wages to make it at all shame on you as a company do better an get ur shiiiiiiiit together

Lol. Had a large Big Mac meal. Ordered on mobile on 10/2/2022 at 11:30pm. They forgot to put the meat on my sandwich.

My wife and I go here quite often but tonight was the most ridiculous experience we’ve had. They messed up my wife’s order and instead of doing the proper thing of remaking it and telling my wife to throw the other away they took it back into the kitchen, more than likely to serve to the next person who orders a quarter pounder. It is all on video and will be sent to the health department.

The French fries were awful. They asked what type of sauce I wanted for the 2 orders of chicken whenI ordered and then didn 't put any sauce in the bag. There is a sign atrders the drive-thru that states "buy any combo and get 4pc nugget for 1.29. I ordered 2 combos and said I wanted a 4pc added to each combo. They charged me 3.19 for 2 orders of nuggets when I should have been charged 2.58. When I asked about it, they said that you can get 2 orders of nuggets on special for 3.19 ...like I was getting at up to a mistake. deal even though I was being overcharged. It 's not the amount .61) that is upsetting...its the principle that the employees need to know the company 's promotions. This is the 2nd time that they overcharged for the nuggets. The first time I just let it go and chalked it up as a mistake, but 2 times??? They are ripping people off! Someone needs to know about this and stop it. It is giving McDonald 's a bad reputationSERVE FRESH FRIES AND HONOR YOUR PROMOTIONS