Sushi Kanata Inc

The restaurant's decor was outdated and had a musty smell. Everything felt old, including the torn and tattered menus. The food was terrible, with the miso tasting like it came from a can and the chicken being overcooked to the point of resembling leather. Only three out of the five tables were occupied, and the service was lacking. I had never been to this restaurant before and will definitely be avoiding it in the future. I am in need of a good Japanese restaurant in Kanata. Thank you.

We came in around 9pm on a Tuesday, expecting to be turned away but were welcomed in warmly. It was a man and a woman running the show, everything was deliciously hand made. Will be returning to this locally owned restaurant :

A few years ago i came here and the service and food weren 't too bad, so I decided to stop by before a movie. They had maybe two tables and an empty restaurant yet we were turned away immediately because they were "too busy. "We decided to go back the next time we were in the area and we were the only people there, yet the food took ages to get to us. The sushi tasted worse than grocery store sushi, with hard rice and tasted awful. the vegetables were soggy and the food was not good at all. Only decent thing there was the drink. Will never go again, and i don 't suggest it to anyone. Staff was very unpleasant and rude

My family and I recently dined at Kanata Sushi with our two young daughters. Upon arrival, there was only one other table occupied in the restaurant. Despite arriving at 5:30, by 6:45 we had still not received our full order. My husband received his sashimi at 6pm, but the rest of his order, including additional rolls, had still not arrived by 6:45. At that time, there were only three other diners in the restaurant. Frustrated by the slow service and lack of courtesy, we decided to cancel the remainder of our order and requested to pay à la carte since we had not been able to experience the "all you can eat" option. The service was not only slow but also very unfriendly, with even the robot server moving at a sluggish pace. We have never left an all you can eat restaurant feeling hungry, but unfortunately, that was the case after dining at Kanata Sushi.

We just left kanata sushi with our 2 young daughters. There was only one other table seated when we walked in. We arrived at 530 and by 6:45 we hadn’t even received our full order. My husband only got his one order of shashimi at 6pm and then he added a bunch of other rolls and at 6:45 he still hadn’t received his order. At this time there were only 3 other people in the entire restaurant. We cancelled the rest of our order and asked to pay a la carte because we never had the opportunity for “all you can eat”. Not only was the service slow they were very rude and the worst customer service. Even the robot serving was slow. We have never left an all you can eat hungry but we left starving.