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Contribuer aux commentairesI visited the last 8:00 slot on a very rainy day, and the place was quite empty. The two staff members were more engaged in conversation than in cleaning, and the restaurant was rather messy. It seemed like they hadn’t cleaned in a while. Some of the yogurt flavors were running low, and I noticed empty rolls in the fruit cans along with depleted chocolate syrup containers.
I had a disappointing experience at this restaurant. The two employees on duty were quite unmotivated. When I visited on Friday night, they were out of Hershey Top Flower Chocolate, and when I requested that they restock it, the girl informed me she wouldn't because it would take too long. Then she casually said, "Sorry?" What kind of response is that? Saying "sorry" doesn't fix anything. It feels like a simple acknowledgment is enough to make all problems disappear. Additionally, the cleanliness of the establishment leaves much to be desired, reflecting the employees' lack of readiness to work. Their attitudes were evident in their expressions. There are definitely better options in Katy, so I recommend avoiding this place.
The restaurant had a dirty atmosphere, felt very crowded, and had an unpleasant odor. The topping stations were either empty or unappealing. Overall, it was a terrible experience, and I won’t be returning.
Nothing is wrong with the product, but why is this place so dirty and disgusting? The floors are dirty, the windows are dirty, the door to the store is even disgusting. Also the girl who works here is currently on her phone with half toppings out, the beverage refrigerator has hardly any drinks in it and 2 of the yogurt flavors are out. Was here a handful of time and it was so every time. The toppings are out. What? And your turn!
Yogurt and toppings were delicious, floor was grossly sticky as were counter tops in service area. Looked like it hadn?t been mopped or wiped all day. Employee was very sweet and said they mopped all the time but it just stays sticky. Not an inexpensive outing. Should be clean when serving food. We won?t be returning to this location.
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