Chicken Salad Chick - Lake Mary

Upon first glance of walking in, the place was cute. We chose to dine in which was a mistake. The front staff were all teens glued to their cellphones while sitting at tables that did not greet us when we walked in, the lemons at the drink station were warm slimy, the booths were filthy and sticky, the floors were covered in crumbs and food pieces. The food was okay but the dirty dining room and lazy staff was a huge turn off. I got the pasta salad as a side and it was disgusting and tasted old. If your staff has time to sit and look at their phones, they have time to wipe a booth down and vacuum the floor! Especially since there was absolutely nobody in the store and we were the only dine in order. Maybe switch the lemons after they have sat all day long. Not a “superb” experience like they claim it to be, Would recommend the drive thru or take out definitely skip the pasta salad if you don’t want to be disappointed.

Cori could definitely use better costumer service as she didnt even say a your welcome or even welcome me when i got to the window just handed my stuff and closed the windowFoods good though but definitely felt not welcomed

I ordered a Fancy Nancy sandwich with Brocoli Salad…but this is what I had when I got home ?The drive thru service was great and personable…but not my food order.

I went to the Lake Mary Chicken Salad Chick to get a pick up order today. The drive thru line was a bit long so I chose to walk in. We had come the day before and had wonderful food and service so I thought it was a safe bet to come back. When I arrived, my food was still not ready which wasn’t a big deal I sat on the bench and waited. While waiting, I looked down and noticed a dead roach at my foot. So that was a bit off putting but I let it go at least it was dead. But then I got my food home and realized I was missing items I paid for and the lemonade that we got the day before which tasted homemade and delicious, was now watered down MinuteMaid.Both times the service was friendly, otherwise the consistency is nearly non existent.

I have always love this place. I had a very disappointing experience at the drive through in lake Mary. The salad that was served was garbage. Hidden under the bottom of my scoop of old south chicken salad was the most disgusting, rotten, brown and moldy lettuce. Although I used to love this place, I will never eat there again. Beware!!!