The Exchange Of Lansing

I went to this place since 2000 and always had a great time. But Tonite 7/9/2022 will be my last. The parking lot on the back of the Exchange was $5 with a voucher if you were on the stock exchange or Omar's that would take your bill. Now it's $10 with a $5 voucher. Don't worry about it. The parking visitor said she ran out of $5 vouchers so I don't get the $5. She said to ask the bartender and she gave her name. (very nice person). She said she couldn't do it or she would lose her job. The other person there was no help either. You needed a voucher. What is wrong with this picture, call the manager or owner and get more vouchers, there are still a lot of parking spaces. I was angry and left and I'm never going to sit back on this place. What ever happened to the customer service. These employees even understand that the exchange between $50 to $70 from me and the employees lost a tip. They must be formed.

The service is something bad I experienced. On Friday I sat at the bar for more than 20 minutes and waited for the bartender to order a drink before I decided to stand up and leave.p.s.: I have been there for years, they have always good music, and the bartenders are often quite good at their jobs. The one behind the bar on Friday was only completely erroneous when driving bar. A

I got a couple of friends for a few drinks last night. Lo took care of us. Funny, personal and incredibly creative when it comes to making Martinis. She created a custom martini for each of us based on our preferences and nobody was disappointed. As a lover of Bourbon, mines had a generous part of Woodford Reserve and it was fantastic. I'll be back.

A super relaxed and enjoyable experience! Lo was our bartender and she concocted the perfect martinis for us. She was super personable and so easy to talk to! Would definitely come back to see her!! Great place!

Lo was great! She makes amazing martinis and will put her spin on them! Service was also great. Highly recommend this place especially on thursday nights so Lo can be your bartender!