Mcdonald's - Lewistown

I stopped by this McDonald's while passing through town and was hoping to use the restroom while picking up my food. Unfortunately, the dining room was closed at 7:50 PM on a Friday, which was disappointing. However, the drive-thru experience was satisfactory, and the staff were quite friendly. I had to park and wait for my food to finish cooking, but the wait wasn't too long. The food was hot and tasted great.

Visited about 2 PM . Very busy The cashier was very friendly, however, the speed of service was extremely poor. Need more direction from management so staff has a better sense of urgency. One gentlemen said he'd been waiting 20 minutes for his order. He was still waiting when I got mine. Frustrating. Also McDonald's torks me that they Obama-sized the medium soda. Shrunk the size, but still charge plenty. Unsat!

While I am perfectly capable of picking up my order myself, I need to be informed when it’s ready. It seemed there was a system error and a lack of attentive staff to actually locate customers. Unfortunately, I had to return to the counter twice—once for a drink cup that was overlooked and again for some meager ketchup packets. It appears that they don't use pump dispensers, and the staff keep the ketchup packets out of sight behind the counter, requiring you to ask for them. While this wouldn't normally be a big issue, I found myself standing there waiting both times while employees walked by or glanced at me from the kitchen, seemingly unaware that I needed assistance. I don't believe they were being rude; it just seems they weren't trained to offer help. Overall, I cannot recommend this location.

This is 2nd time I ordered a Carmel mocha and I got coffee with whipped cream nothing worse than expecting sweet and you get nasty bitter

It's always a bustling McDonald's, but I've consistently enjoyed excellent service and quality food!