Filandon - Madrid

Excelent place and glorious meal. The service is really outstand, is indexes a very once place, a very great expirience

Whilst visiting family in Madrid, they had booked the four of us into this restaurant. Large parking area, so ease of parking, with shade too. The welcome at the entrance was less than memorable. We were walked through a number of large, busy rooms, to our pleasantly situated table. We had a view of the terrace outside and to our surprise a DJ. The older waitress was borderline rude, even preferring to message on her phone as we were trying, in vain to attract her attention. So much so, that two of her colleagues spoke to her and she told them to be quiet! We needed to leave in good time to collect young school children and she was utterly disinterested….. The food we enjoyed what we ordered, although we had to wait patiently for someone to take our drink and food orders. It is a pleasant environment to have lunch, but the service is somewhat lacking and is off putting to say the least.

First to the positives: the setup is beautiful. When you enter you get the feeling of being in a nicely decorated finca in the countryside. But that‘s about the only really nice and outstanding element. It is huge, really giant. The lead you from big room to the next big room, to the next big room, which kind of destroys the first impression of a nice finca in the countryside. The food is mediocre, at best. For example the salpicón de marisco was okay but mixed with a sour sauce and big pieces of raw onion. The other starters and mains were okay, but at best average. What was most disappointing was the service. Every single person serving us and there was a lot of change was unfriendly. Besides waiting for 25 minutes until someone came to take our order, we had to refill our wine and water ourselves. Whenever we had a question or request we were given the feeling of being annoying. We went with Spanish friends from Madrid who had been there several times in the past and they were shocked. Such a pity, such rude and unfriendly service destroys the entire experience. It‘s not worth driving there. There is way better restaurants for that price in Madrid.

Cada vez peor,mal servicio ,raciones absurdas por no decir ridículas.las alcachofas insípidas y patetica racion. Únicamente el lenguado en su punto perfecto. No entiendo como pueden haber caído tanto tan rapido. Una auténtica pena

Restaurante espectacular, me ha encantado, la comida muy buena. Resalto el buen servicio dé Alejandro González muy atento y buen servicio, sin duda volveré pronto.