Pugs Homemade Italian - Morgantown

The place is falling apart in many ways. They have no liquor license- perhaps they lost it, so there is no wine or beer with dinner. I asked 2 different waitresses for a glass of water 3 times and did not get one after sitting down until 30 minutes later! The bread, which others rave about, was awful. It was very cold on the inside- obviously frozen and very crumbly indicating it is poorly made. The waitress replaced the bread with a new loaf and all 3 times they were cold on the inside. The kitchen is failing at the basics! The chicken Parmesan is a large portion but comes out on pasta without even having sauce on the pasta itself! That was very strange to me, they were a pile of plain noodles under the meat. The sauce on the chicken was bland and lacking flavor. The tiramisu was the oddest rendition I’ve ever seen- a dry layered white cake with a tiny bit of cream and chocolate chips on top. The service and skill of the kitchen is very poor! I waited an hour for my food. I would never come here again!

The food here is always fantastic but the service was not great tonight. I placed an order for take out and arrived at my estimated pick up time Which I understand is an estimate but over 20 mins later I’m still waiting on my food and no one came to update me or let me know it was going to be a wait. I wasn’t going to say anything but when I finally got my food there wasn’t even a sorry for your wait… keeping the customer updated and a simple apology can really change the experience.

Food is wonderful! Atmosphere could be improved. Never disappointed with the taste of the homemade pasta.

Great place. We got in the restraunt about 20 mins before closing. The hostess was very nice our server was great, very accommodating, and we never felt rushed. Food was great.Next time my family I are in town will definitely go again...But earlier

Great food great service!Vegetarian options: Lots of veg options and marinara is veg i asked.