Sugaree's Bakery - New Albany

I ordered the Red Velvet cake for my wife's birthday, and it arrived exactly as described. She said it's the best cake she's ever had. I also had two pieces, and I'm not usually a fan of cake. I will definitely order again!

I ordered a cake to be delivered on the 5th, but when I received confirmation that it wouldn't arrive until the 8th, I reached out via email and phone. I was told the estimated delivery time would be updated. However, by July 5th, the cake still hadn't arrived. I called on Saturday and was informed that the manager would return my call on Monday, which wasn’t helpful since I had an event on the 6th. Ultimately, the cake arrived on the 8th in poor condition. I spoke with a manager about getting a refund or a replacement, and I opted for a replacement even though my event had already passed. The new cake arrived on Wednesday, the 10th, and it was extremely dry. I followed the serving instructions, but it didn't meet my expectations. I don’t usually complain or write negative reviews, but I can’t help but feel disappointed. The website states that cakes ship overnight or via 2-day shipping, but the original order clearly specified standard ground shipping, which takes 3-5 days.

This bakery consistently offers delicious desserts. I've visited twice during my time in town and was not let down. The staff is incredibly friendly and justifiably proud of their creations.

The caramel cake is a traditional southern favorite and Sugaree’s makes it just right! This cake will take you back to simpler times at Grandmas house with the sponge cake enveloped with creamy and dreamy vanilla and butter deliciousness.

The sausage pinwheels are awesome! Will be back for some more. The cookies was good and the caramel cake was OK.