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I decided to stop in one afternoon to try this restaurant. I stood and waited to be served, but there was no one in the shop except for a male staff member who completely ignored me. He did not acknowledge my presence and just continued with his tasks as if I weren't there. After waiting for a few minutes, I decided to leave as it was evident that he had no interest in serving me or even acknowledging me. This lack of customer service skills and rude behavior was very disappointing.
I grabbed a freshly made sandwich that was served promptly and with a smile. There were plenty of options to choose from, and there was even a post office located inside the restaurant.
The pastries are fantastic. They offer a wide variety and it's the ideal place for a quick snack in the Bassaleg area.