Wendy's - Omaha

On the first look the situation seemed promising, I love eating and in the rule the atmosphere is pleasant, but this had a less than satisfying service and atmosphere unfortunately I loved eating, but a friend ordered a single speck cheeseburger but turned out like quarter-sized patty with almost burned speck pieces. the cash box behind the writing was short, sharp and you could say that she didn't want to be there. Overall, I would order the three-time large burgers only to be filled.

This place used to be one of my favorite locations but the last couple of years, it seems to have taken a nosedive. More often than not, the food doesn 't seem as fresh as it once was and my most recent experience was, well, underwhelming. Now look, I understand that the 'Son of a Baconator ' is the smaller version of the big guy. I get it, I really do. But this... what IS this? This is smaller than some sliders I 've had. This was like a White Castle burger but dryer (I didn 't know that was possible). This would still qualify for legal abortion if it were a human baby. And the bacon? Where is it? Oh, that one piece of bacon wadded up under the patty? I even tried an actual Baconator on the next visit but that is now a big helping of disappointment as well. Fortunately, I 've found a solution to the madness. It 's called Burger King 's Bacon King. It 's big, bacon-y and satisfying, all of the things that Wendy 's used to be but is no more. It was nice while it lasted, Wendy 's.

Hands down the worst experience I've had here. The lady that took my order was so rude when I asked basic questions. When I paid for my food I was not given my change until I asked for it (he did apologize). The same lady that took my order was handing the gentleman my food as she was eating chicken nuggets in front of me. I'm not sure if that is ok as far as food safety guidelines but I don't think I will ever visit this location if not any Wendy's from this point on. I understand times have changed but if this is the quality of service Wendy's is giving just shut down the business. Wendy's customer's deserve better and you should want to do better than this. I visited this location 8-14-2022 around 11:15am.

Employee that took my order was very unfriendly and totally silent only asking the basic questions. When my order was done she just put it on the counter but didnt call my name or number out. Food came out as ordered and fresh. The bathrooms were very unclean and appeared to have been that way for a while. Drivethru was steady the entire time and seemed to move at a decent pace. Overall good food but horrible customer experience. If the food is all you want skip inside and use the drive thru.

Went through and waited over ten minutes and I just left because the line was not moving and it appears it's understaffed. If you have plenty of time to wait in the drive thru line , it's for you. The Dodge St location makes it hard for the other Wendy's