Nine18 at The Villas of Grand Cypress

A really nice place for Mother's Day brunch. quiet and good eating

We were there for the day of mother. overall a beautiful experience, but service was not as good or as a reclaim as it should have been for the price. a mimose as courtesy for mother would have been a nice touch, ended with $14.00 for one and it took too long to be ready. our waiter did not come often enough to get empty plates and refill water.

Everything was very good, but the service was not 5 stars. they took our plate w/ food still on it. had to ask for a lot of things. not a lot of attention, which is ok, but they do need to pay a little more and ask if everything is ok and if you need anything. service was the biggest part that was lacking. again..not awful but thought I should bring it to your attention. this was NYE dinner. thanks

We had a 2:45 reservation for Thanksgiving and by 3:10, the omelette bar and carved station were already closed. It was disappointing! We expressed our concern and asked why they accepted a 2:45 reservation, to which the manager explained that his staff had closed early. Ultimately, he comped our dinner.

Totally understaffed and mediocre food for a special brunch that cost $50. Was not even offered alcohol to toast Easter, and had to track down help to clear plates or even receive check.