Carling Pizza - Ottawa

I ordered pizza on Friday and it arrived very late, 1.5 hours after I placed the order. Unfortunately, it was cold. I attempted to call and speak to someone about the issue, but after being on hold for 20 minutes, I gave up. I tried calling again on Sunday but was brushed off. I was not impressed with the service at all.

Love the pizza but was really annoyed when we couldn't order anything else (eggplant parm) without going into the restaurant. We ended up purchasing somewhere else that night.

Honestly, I love this place! Their pizza always hits the spot, is on time, and delicious. I am a regular at this location and I love going here! High quality pizza at a fair price. The workers are also very friendly!I reccomend using their online ordering feature to collect rewards. : ALSO, do not skip the tip section online- I did that once by mistake and felt awful... It's kind of hidden near the bottom/checkout area and is easy to miss.

Ordered a pizza today (no problems in the past). After an hour I called to see how long it would be. Transferred to customer service told it was only 55 minutes and if pizza didn't show up in next 10 minutes, call back. Not impressed. Pizza arrived 10 minutes later. It was not hot, the cut sides were greasy that says a lot!!!! Poor quality think Pizza Pizza might have been better. Never again!

The pizza was decent, but it was too expensive for what you get. Overall, I would give it 4 stars. The feta cheese was in flakes instead of chunks, which lacked flavor. The bacon was amazing, but the olives were scarce. The toppings in general were not very generous, with few and flavorless pineapple, ham, and pepperoni. For over $50 for 2 large pizzas, I expected more toppings, not just little handfuls per pizza.