Carling Pizza - Ottawa

I paid extra, but I couldn't choose my seasonings or have half toppings on my pizza. I also couldn't contact the store for help. Bro Pizza Pizza offers more options. Overall, this was the worst pizza service I've experienced in Ottawa.

I ordered pizza on Friday and it arrived very late, 1.5 hours after I placed the order. Unfortunately, it was cold. I attempted to call and speak to someone about the issue, but after being on hold for 20 minutes, I gave up. I tried calling again on Sunday but was brushed off. I was not impressed with the service at all.

Love the pizza but was really annoyed when we couldn't order anything else (eggplant parm) without going into the restaurant. We ended up purchasing somewhere else that night.

Website sucks, makes you put on toppings you don't want and is poorly optimized for smartphones. The pizza is also quite pricey. However service is good and pizza was delicious. Love the plant based pepperoni option.

Honestly, I love this place! Their pizza always hits the spot, is on time, and delicious. I am a regular at this location and I love going here! High quality pizza at a fair price. The workers are also very friendly!I reccomend using their online ordering feature to collect rewards. : ALSO, do not skip the tip section online- I did that once by mistake and felt awful... It's kind of hidden near the bottom/checkout area and is easy to miss.