Ruby Tuesday - Pace

Service. Was okay. Looks like an older location. When there for the Fish and Chips, add made it look good, it wasn't. This close to the coast you would expect fresh fish, it's not. And a little over cooked. Think we'll go back to captain D's.

Went on a Sunday afternoon after we got out of church. Was told (very rudely) it would be 15-20 minute wait for a table of 5. We told them we would wait and that we would also be happy to take a booth, set 3 on one side 2 on the other (our teenage girls are small). Waited a full hour. Watched them set booth after booth after booth! Finally got a table. Ordered our food only for my husbands plate to never come. Waiter said another waiter took it and that they were making another plate. After waiting another 30 minutes his plate was brought. By this time the rest of us have finished our food. My husband ate his food and we left. They did remove his plate and my plate from the bill (our orders were the cheapest of all the orders). From the moment we stepped in to the moment we left we spent 2 hours and 55 minutes. It was ridiculous.

We went to this restaurant last week to take advantage of an offer and to purchase gift cards for Christmas. I order the snow crab and was delighted by the quantity. But that 's where the delight ended. The server put down my plate and left. I was not given any of the tools normally associated with eating crab or lobster. No shell crackers or picks or cocktail forks. I had to crack the shells by hand and dig the overly cooked crabmeat out with a dinner fork and my fingers. By the time I was able to get a bite full of crabmeat out, the butter sauce was cold. When we asked our server for the seafood implements, she said there weren 't any. When we spoke to the day manager, he basically said the same thing and even admitted they had received complaints on the snow crab-not sure what about. We should have sent the meal back but we didn 't. And the manager made no offer to make our experience more enjoyable. And we didn 't get any gift cards as a result. We have been loyal customers for over 2 years but will think about going back again...

We tried Ruby Tuesdays for Cinco de Mayo to avoid the crowds at the traditional Mexican restaurants. Ruby Tuesday was featuring new Tex- Mex dinners with free queso and specials on Margaritas, so we thought we would give it a try. Server was new and trying to do her best. Understood, no problem there. They were not very busy, so we expected a quick dinner. We order ribeye and chicken fajitas . They came out lukewarm at best and the queso dip was not warm at all. The chicken and ribeye both were tender with a good flavor, but when you say sizzling fajitas , you kinda of expect them to be hot. The margs were good and flavorful. Ruby Tuesdays has the potential to be a really good restaurant, but they can't seem to get it together. They need an experienced manager in food service and one that expects the best out of the employees. They really do have some good employees, they just need help. They could also use someone to give their restaurants a new vibe. They need a livelier atmosphere.

Horrible experience and I wasn 't surprised bc I read the reviews before going there but I was just having a craving for the salad bar so I gave it a try anyways. Salad bar was decent but after my overall experience, I don 't need to go back to another Ruby Tuesdays, ever. Long story short- Their signature sauce is disgusting and shouldn 't be put on anything, nonetheless the new burnt tacodillas. Their service sucks and after I mentioned my disliking of my meal after one bite the server was gone and comes back 10 mins later and greets the table with is everything ok over here? No it 's not ok I told you my meal was disgusting and you avoided me! I then get a bacon club and of course it comes with the same nasty sauce so I get it without it but I wanted tater tots and the server brings me fries and told me that I didn 't tell her tater tot 's and continues to argue with me. And leaves me with fries and doesn 't ever try to fix the problem. The bacon was the best part of the bacon club. The bread was not toasted and soggy, the lettuce was mush...just a horrible experience and now I understand why so many locations have gone out of business.