Don Emilio's Mexican - Parkersburg

Ladies bathroom stall has a changing table right beside of the toilet. While my elderly and disabled mother was using the bathroom, the changing table popped open and hit her on the head. Informed the manager about it and he said that the changing table has been known to do that. Table was not secured or latched and flew open without being touched. Manager didn 't so much as apologize. Terrible and scary experience, ended up at quick care with a concussion with my 70 yr old mother! To make it a worse experience, the food wasn 't very good. When I pointed out that my meal was missing the toppings, manager said, well, sometimes it comes with that and sometimes it doesn 't. Was offered no meal change, discount or otherwise.

This restaurant is definitely a local favorite! It's not your typical Mexican restaurant, but it offers a delicious blend of flavors. The El Presidente dish is my go-to choice, especially for their amazing yellow queso!

We have been faithful customers for many years, especially this past year during COVID when tried to support local. We were missing something from our Door Dash order. I called the store and was only told to call the delivery driver. I didn’t have a number so I called the restaurant back. She said she would handle getting through to them and call me back. 50 minutes later I went to the restaurant. This girl had an attitude from the minute I started speaking. Told me she didn’t have time to return my call. When I expressed my concerns to another manager, and possibly the owner, he was no better. Neither ever apologized or tried to make amends for me having to go there to retrieve my missing food. When I stated I would never eat there again, his response was whatever. I will not EVER eat here again. It’s a shame, because we have always loved the food. This is the poorest customer service I have ever experienced.

Love it! I know I eat there or the week. the girls who work there are always very friendly and helpful. I like several things, but my favorites are the spicy chicken taco salat, chicken Fajitas and the chips and salsa! the roasted ice is the best they can get anywhere!

Eating in the place I've never had an issue. I did take out last time and everything in my order was wrong. Ordered chicken tacos with just meat and cheese they had everything under the sun on them. Ordered queso been dip got refried beans. Ordered one large chips and salsa got charged for 2. Like I said before, dine in the place is amazing. Be careful about take out