Papa Johns Pizza - Pasadena

I will never see the delivery of this Papa John's the Papadia was cold burned around the edges not crispy like uncooked pizza dough I don't understand why she delivered me, it was an insult me against Papa John's forever. Food: 1/5

O my this pizza is amazing, I got the on line special 2 medium 1 topping pizzas ?with pepperoni and the other one is sausage ? the crust is really pillow soft and so good , thank you again!!!

The staff were nice but the pizza was meh. Not my favorite Papa John's experience.

We experienced a bad night at this location after ordering on line amd it glitching in between being sent to pappa johns our order was made wrong,so we immediately called and spoke to Courtney who refused to remake or pizza or refund our money instead we were told call pappa johns customer support,well needless to say it's been a Month and half we have been constantly calling and keep getting its being expedited and someone will call us still no call ..I have documented all calls and have my receipt .it baffles me that this is how pappa johns treats its customers instead of must remaking two pizzas we have got the run around we are beyond upset at this point!! I will not let it go especially after how management treated us

I absolutely love the customer service that I am provided whenever I order online and they already have my things ready to go by the time I arrive and step into the store. I feel so welcomed whenever I show up. Thank you so much for all you do. You all deserve raises!