Ihop - Pearland

Our server Jada was awesome! Friendly, helpful and knows her IHOP well. We will definitely be going back to this location during our stay in Alvin, Texas.Food: 5/5

It's a Saturday night so they must of had a good rush and short staffed. Most of the tables were dirty except for the meeting room that felt like a meat locker. The host was very nice and he tried to make things right. The poor waitress looked really frustrated and overwhelmed but she was also nice. I'm not sure why they didn't have someone bussing the tables. You can tell they were trying. They did get our order slightly wrong but by that time it didn't matter anyway. You will wait for about 10 to 15 minutes for someone to service you and another 20 for your food at least. Again, I feel they were just short staffed. Hopefully they can get more help as they seem to generally be trying to do their job as best they can. I will say the young male waiter that just came in seemed to be on top of his game. Keep the good ones! They are hard to find!

The food is good, but they do not answer the phone to go for orders, so I went there and gave the manager the order to face. She turned around and went away when I finished the order. When she came back, I tried to make sure she got the order right and she didn't just listen to run away and said yes. You made the order wrong and told me I ordered it wrong. I'm not back.

Our waiter was amazing! With a big family party. Never had to ask for coffee, the order came out immediately, and best of all, he served our 5 years old first! Food: 5/5

I really like IHOP. This situation was not great. The food was not completely boiled. When we sent him back and ordered a waffle, it was burned. Our waiter lied to the manager that some of them were eaten if it wasn't. Also I am not sure if it is one thing that waiters compete with each other for tips. They talked loudly about it. Our waiter was dismayed after the food was sent back. This is the IHOP on Pearland Pkwy and 518