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Contribuer aux commentairesCompletely unsatisfactory. We had breakfast for dinner. 2 Tbone steak dinners.The steak was dry, the eggs were wet. We did not eat the eggs. We weren't offered new eggs or 5% off, NOTHING. My husband ordered the French toast with blueberries. THE BLUEBERRIES WERE FROZEN or so cold that they had frost on them. We got the toast and my pancakes to go. We truly had enough of the entire meal.I let the server know that the steak was terrible and that the chef should NEVER touch another steak. While checking out I took the blueberries to her and let her know they were frozen, she asked if I wanted her to wrap it up to go. Huh???? Sweet girl BUT I think more should've been done to ensure we were satisfied. At least more than NOTHING.She did not prepare it herself so we still gave her a $10 tip on a $33 meal.
Our server Jada was awesome! Friendly, helpful and knows her IHOP well. We will definitely be going back to this location during our stay in Alvin, Texas.Food: 5/5
It's a Saturday night so they must of had a good rush and short staffed. Most of the tables were dirty except for the meeting room that felt like a meat locker. The host was very nice and he tried to make things right. The poor waitress looked really frustrated and overwhelmed but she was also nice. I'm not sure why they didn't have someone bussing the tables. You can tell they were trying. They did get our order slightly wrong but by that time it didn't matter anyway. You will wait for about 10 to 15 minutes for someone to service you and another 20 for your food at least. Again, I feel they were just short staffed. Hopefully they can get more help as they seem to generally be trying to do their job as best they can. I will say the young male waiter that just came in seemed to be on top of his game. Keep the good ones! They are hard to find!
This is the second time I've gotten a hair in my food at this location. I don't need to say more, the reviews say it all.
The food is good, but they do not answer the phone to go for orders, so I went there and gave the manager the order to face. She turned around and went away when I finished the order. When she came back, I tried to make sure she got the order right and she didn't just listen to run away and said yes. You made the order wrong and told me I ordered it wrong. I'm not back.