Florentina's Italian Bistro - Plano

Excellent service, cozy and clean interior. The food was delicious and the portions were generous.Food: 5/5

I’ve ordered takeout from Florentina’s several times without incident, so that made this experience even more disappointing. We ordered a calzone and penne ala vodka with meatballs. Because the way they package everything, it’s not easy to check your order. So I was quite disappointed to get home, unpack my order and see no meatballs. So, I have to pack my order back up, get in my car, drive to the restaurant and get it fixed. They did fix the order, but for my inconvenience and waste of time and delay in eating, I get nothing from the manager but a “sorry about that.” This is what is wrong with tipping on take out orders offering me absolutely nothing is unacceptable and makes never want to order take out from there again.

Frozen pizza tastes and looks better. Wanted to give this place a try. Ordered a 16 inch pepperoni add bacon. Lady on the phone doesn't tell me they don't have bacon and they add Canadian bacon. When I receive my pizza I notice the amount of toppings is ridiculous. I paid extra to have bacon that turned out to be Canadian bacon (ham) and instead of them putting regular pepperoni and adding this bacon they put less pepperoni to add Canadian bacon. Also as you will see in picture barely any cheese. Ridiculous. Almost $19 for this measly looking pizza. Never will I return. Oh yes sauce is good but doesn't make up.

I got shrimp Florentine. The pasta was pretty bland, but they did give me a lot of shrimp. The serving size isn't huge considering the price. Meat lovers pizza was alright. Fried ravioli just had cheese in it, no meat. Very good customer service.Food: 3/5

Great food! Excellent service. The owner is a great guy and very involved. I had the Lobster Ravioli with Lobster sauce and it was amazing! I highly recommend this local place.Food: 5/5