Dunkin' - Portsmouth

Dining room not open. Three other people tried to get in and left. All looked disappointed. I cant fit in the drive thru. Going to grab breakfast elsewhere.

This place is the worst Dunkin I've ever been in. Aside from the place bing dirty. The staff is horrible. In the time I've been here they have screwed up most of the orders they have taken. People coming in from the drive through with the wrong items. Oneof the women behind the counter assuming it's the manager is talking to the staff in a really condescending inappropriatemanner. If ever a franchise tag should be pulled it's here. Complete train wreck.

Over the years I've visited this location for my morning pick-me-up, I've noticed that there's something truly special about this store and its employees. The staff is remarkable for their warmth, courtesy, professionalism, and overall service, especially when compared to other franchise restaurants and, frankly, many other service-oriented businesses. This morning, after an especially positive interaction, I felt compelled to share my observations. Congratulations to the Salema family ownership team and your dedicated staff. Best regards, Leslie Mark, Co-Owner, dchomesystems.

They got my order right this time! The other day, I asked for my iced coffee without sugar, but they put sugar in it anyway.

Zack is the standout employee at this restaurant. If you want your order done perfectly, be sure to ask for him. Don't forget to leave a tip—he truly deserves it! His fantastic attitude and excellent customer service make the experience even better!