Applebee's Quincy

The waitress at the Hancock location provided exceptional service. Despite dealing with five tables of very rude customers making baseless complaints in an attempt to get free meals, she still managed to provide great customer service and professionalism to the rest of her tables. The food and drinks were delicious, and the prices were reasonable, especially during the after 9pm happy hour. Managers should take note that the customer is not always right and should support their staff by removing rude customers. My family and I will definitely be returning to this location.

The happy hour specials are fantastic at just $5 per drink.

Had our favorite appetizer,, chicken wanton tacos! This crunchy yummy concoction, never disappoints. My daughter hates coleslaw, but somehow, likes this! I also had a bourbon chicken dinner with the mashed potatoes, which was actually really good, and my daughter had an 8oz steak with mashed potatoes. We thoroughly enjoyed our meal!

They are having a frozen drink special. Very sweet. To sweet for my taste. The service was 5 star. Our server was amazing. If you are coming for fancy plating this isn't the place for you. Each table has a touch screen that has games and puzzles for adults and kids.

Ordered for pick up. Arrived right at the designated time I was told and the food was damn near ice cold. The fries were soft and wilted from the steam then turning cold. The cheese on the burger looked like plastic because it was cold. Terrible experience. Ordered a complete meal and the server forgot my drink. Honestly, I didnt remember until I was 3steps out the door and double checked my receipt to make sure before I walked back in. Overall bad experience and they are usually more on point than this.